Focus on Quality Service, Not Paperwork: BPO for Efficient Healthcare Revenue Cycle
For over 15 years, we've served as the global gateway to high-performing administrative and back office support in Mexico. Enhance your team's capabilities in key tasks such as customer service, medical billing, medical coding, and appointment scheduling, allowing your in-house staff to concentrate on core activities and strategic growth.
+1500 Employees
+60 Active clients
+16 Years in business
7 Locations in Mexico
Access to top-rated bilingual talent
We will connect you with Mexico's premier pool of bilingual talent, ensuring effective communication and support for English-speaking markets, regardless of how many employees you need.
Flexible coworking model
Start small if you need and get access to world-class infrastructure without the need for significant upfront capital investment. Our Coworking Model is designed to allow small companies to quickly start and effortlessly scale up as their success grows.
Get the right talent every time
Your team is recruited by us to your exact specifications and you make the hiring decision just as you would in your internal operation. Your team is trained by you and follows your instructions.
Full control of your operation
Our proven model combines the cost savings and efficiencies of outsourcing with the power and complete control of your Healthcare Operation in Mexico.
Regulatory compliance and data security
We are capable of hosting and managing HIPAA and PCI-DSS compliant operations, ensuring regulatory compliance with industry standards and data protection laws. This provides peace of mind regarding the security and confidentiality of your customer data and sensitive information.
Up to 40% cost savings
Our model offers significant cost savings compared to inshore operations, with an average difference of over 40%. By leveraging nearshore outsourcing in Mexico, clients can reduce costs while maintaining quality and efficiency.
Strategic locations help minimize time zone barriers
Mexico's close proximity to the U.S. allows for easier communication, collaboration, and cultural alignment, minimizing time zone barriers often encountered when outsourcing to distant locations.
Get the right talent, under your control, in a world-class facility, operating within the North American time zone, and just a short flight away from the US or Canada.
Build your team with the right people: We are Experts in Recruiting
Enhance efficiency and reduce costs by outsourcing, but keeping control, of a variety of roles, including:
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Data Entry
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Medical Billing and Coding
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Appointment Scheduling and Reminders
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Credentialing and Enrollment
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Health Insurance Inquiries and Support
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Record-Keeping and Documentation
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Claim Processing and Follow-Up
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Transcription of Medical Records
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Data Analysis and Reporting
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And over 30 more back office operations.
Let us handle the administrative work so your team can concentrate on what they do best.
+90
Different positions in our total headcount
100%
Recruiting from all over Mexico
Other Intugo benefits we think you should know about
Transparency is key to building trust
Our clear and transparent framework empowers you with full control over your team, enabling better financial planning and budgeting.
Years of experience and proven track record
With over 15 years in business, we have successfully supported more than 50 clients with diverse teams of over 1,300 employees across our seven strategic locations in Mexico.
Protection of IP & Culture
Unlike traditional outsourcing, our model allows you to maintain control over your unique processes, culture, and intellectual property. This protection is crucial for companies seeking to expand while safeguarding their proprietary information.
Some of our clients
Frequently Asked Questions
Yes, we are fully equipped to accommodate mid-sized businesses as well as small teams. Our services are designed to scale according to the specific needs and requirements of each client, regardless of their size.
Whether you are a small startup looking to establish a remote accounting team or a mid-sized company seeking to expand your operations, our business model offers great flexibility and adaptability to find solutions that align with your growth objectives.
On average, the setup process typically ranges from a few weeks to a couple of months. During this time, our team works closely with you to assess your needs, develop a customized plan, recruit and onboard talent, set up workstations (if required), establish regulatory compliance, and ensure smooth integration with your existing processes.
Our coworking spaces provide unparalleled flexibility to start as small as you need, even with a team of ONE, while leveraging all overhead costs that you would likely incur if you were leasing or purchasing your own space, equipment and amenities. Once you are ready to scale up, Intugo's coworking spaces will be ready to host as many employees as you need.
At Intugo, we take data security and confidentiality seriously. We implement robust security measures and protocols to safeguard our clients' sensitive information at every step of the process. This includes encryption, access controls, regular audits, and compliance with industry regulations. Our dedicated security team monitors and updates our systems to address emerging threats and maintain the highest standards of protection for our clients' data. We do not, by any means, have access to your data, only you.
